Mostly positive, with some irritating negatives. The online ordering was the least good bit. I couldn't have the cake I most wanted as apparently it was "sold out" in the size I wanted. Found an alternative. Couldn't get it delivered to St Albans or Peterborough (nationwide delivery?). Managed to send the cake to Abingdon. Delivery ETA is only provided on the actual day of delivery. Once that lot was sorted, the rest was good. Cake looked good, travelled well, and although we weren't mad about the fake cream topping, the actual substance of raspberry sponge cake was very popular and drew a surprising number of enthusiastic comments. We ordered a large cake and served 27 people with a slice plus another to take home. So all ended very well indeed. It's not easy to order a good quality freshly made event cake at short notice, and I would definitely order again. Just be ready for a few hitches along the way.