I've used Cutter and Squidge at least 3 times by sending cakes as gifts to friends. Often the cake is a surprise, so it can be difficult to gauge the best time for delivery for when the recipient will be home, however, I feel pressurised by Cutter and Squidge deliver people (whoever they commission to deliver their goods), as there doesn't seem to be any flexibility other than the threat of an additional charge if someone isn't home. Worse still, stating the delivery will be left on the doorstep if not left with neighbours. It has put me off and I'll probably take my business elsewhere!