The cake was amazing , all the guests loved it ! However, the ordering process was a complete nightmare. I first enquired about ordering a large cake a few months ago, I wanted to collect it in person. I was told to speak to the bakery, after many attempts I finally got through to them. They said they couldn’t accept an order for a large cake. I then went back to customer service team, they said I can order online for delivery. I went on the website and I wasn’t able to order the larger 2 tier cake. I called back and they said I should order a normal size cake , pay for it. Then email customer services about the actual cake I want. They will then send me an email with a payment link so I can pay the difference. The cake will then be ordered. Why can’t you just accept orders on your website ?!