I ordered a 30th cake about 2 weeks in advance. On the day I had a message from DHL to say they will deliver to the restaurant. They never did, restaurant was open from 8am and fully staffed. I make countless phone calls to the company all afternoon and although we were only in London they did nothing to send out another cake nor call me back with a solution. Don't know why they need your phone number when you order the cake if they won't use it when they have a delivery problem. Very disappointed to not have a celebration cake.
9 months ago
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