Nice website and great-looking cakes. Customer service staff were friendly when I needed to contact them. Sadly, we weren't impressed with the cake itself and the delivery was really awkward... I ordered a few days in advance and paid extra for the morning slot on the day of the celebration to make sure it was fresh. I received inconsistent updates on the delivery time which at one point gave me an estimate of after the time slot I had paid extra for. I had to ring for support to clarify the time of delivery. I was really anxious, as we were waiting in for it and then heading straight to the celebration. Thankfully, it arrived in the window in the end.