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Natasha Abdul Aziz
Maybe it’s good - but for something as important and eid they send delivery by DPD but don’t follow up to see if you received your perishable goods. My DPD driver delivered the parcel but not to me. He left it at some random place on the street. His photo didn’t include the vicinity of the box just a picture of the box. I had to sit on the phone for hours with DPD being told he did deliver it and if I had an issue contact cutter and squidge. But cutter and squidge didn’t respond to me. And dpd finally admitted that the driver left the box in some random place that wasn’t my address because even his map pin was way off. It got here in the end but it was a lot of stress to receive desserts for an eid party that cost over £100, with zero communication from cutter and squidge. They finally responded. One week after the fact. Just to say repeatedly oh it’s not our problem it’s yours - and then - hilariously - to offer me FREE SHIPPING on my next order 🤣🤣🤣. My advice is if it’s an important occasion don’t order from them. They just don’t care. The desserts are average at best. The customer service is abysmal. They don’t value you they just want to capitalise on your celebrations. Definitely go elsewhere.
1 month ago
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Cutter and Squidge has a 4.6 average rating from 18,099 reviews