High level and polished / devious scammers beware. I signed up for a CV for myself as applied for a charity job in February 2023. All fine got a template paid a few pounds, filled it in myself and sent it off to a company. Did all the work myself after all was just getting a blank template. On sign up and welcome email you have absolutely no idea you are rolling into a £18.95 a month subscription service which they say is for storing your CV and allowing you to edit it - joke - So it's one of those unless you explicitly ask to cancel (but why would you when you haven't agreed to a subscription) you will get charged. Sadly as we are a busy family with a kid and loads of transactions we just didn't pick up on it till a few months down the line plus it was via a card and not seen it as it wasn't a standard direct debit we just didn't see it. I wrote to them and said I was cancelling it - didn't trust them so called my bank and stopped card, even changed my card as said they were a scam. Dialoging with them verbally is impossible - whether in UK or Holland they never ever ever answer the phone - and online they robotically just say you should have read the terms and conditions - I am calling them scammers because on the sign up page and on their first email welcome you don't know absolutely at all you've signed up for a rolling subscription - they don't want to give even a £1 back now- I looked at their Uk - London address and it is just a box - so they can be operating from anywhere in the world - In fact when I emailed them saying I will take them to court for the £170 they owe me they say and I quote from an email "we will ignore any further messages from you" there seems to be unfortunately a huge amount of people cheated in the same way looking at various review sites about them and I will now make it my mission to notify all appropriate business support companies as possible like DTI and office of fair trading, also will be emailing as many educational establishments as possible and recruitment companies warning about this company - they act very arrogantly and just trot out their "you can't touch us because of our terms and conditions" so I am doing my level best to bring them back to earth a bit and have enough time on my hands to do just that.
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