I spent over a £100 online in the sale. One item was not in stock yet they still took the money for it ! I emailed them to say that they've took the money but not delivered the item as it wasn't in stock. They replied back with some pathetic excuse and that I would have to more or less do the chasing for it,including going into my bank (why I haven't got a clue) I WILL NOT BE USING DEBENHAMS ONLINE AGAIN & I will telling friends & family not to either....! DISGRACEFUL customer service !!
9 years ago
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