I had no idea when I purchased the 60" plasma TV from Debenhams Plus until it was deemed uneconomical to repair 6 months latter by LG the manufacturer, I had in fact purchased from there "sister" company buyitdirect as all the documentation I had was from Debenhams Plus. Its now 2 months from issuing the manufacturers authorization for a refund and after many PREMIUM RATE calls still awaiting the refund.... Absolutely appalling returns department service. DO NOT USE DEBENHAMS PLUS DEBENHAMS DO NOT ACCEPT ANY RESPONSIBILITY FOR THE SERVICE THEY OFFER!!
9 years ago
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