Upon placing my order, I was informed it will be delivered within 5-7 working days. It has now been 3 WEEKS and there is still no sign of it. When I contacted customer services, I was told that they have no idea where the order is or if it will even arrive. They offered me a refund, but what good is a refund when I actually require the items I ordered for a wedding! TERRIBLE terrible service for such an established company in this day and age. It's quite unbelievable that they cannot even track their own orders!! I will NEVER use them again.
8 years ago
Debenhams Plus has a
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