I had a terrible experience today at Debenham Westfield Sheperds bush. I went to the till after waiting 10 minutes, and before payment I was said I could have 10% off when signing the Debenham credit card. I then went through a lot of very personal questions which I had to reply in front of everybody, from price of my rent to my annual income, jut to hear the cashier saying after loosing 15 minutes of my time that after review, I was not able for "some reasons" to apply for the card. This situation was really embarrassing for me, something should change in their way of doing things as this was unacceptable. I am not blaming the person at the cashier, but the process. I felt really ashamed and down after this incident.