Ordered a robust Cat B25 phone, after a few days it wasn't holding the charge, I contacted them and was advised to try different charger which i did, a few chargers + and in car charger, I emailed them and was told to return it which i did, got phone call to say charger port was damaged, this wasn't under guarantee they would return it with photo evidence, got phone back no report or photos or anything. So now I'm left with a phone a few weeks old which is useless, I paid £10 for next day delivery and then had to pay postage again to return it. --POOR SERVICE