The worst customer service EVER. Stay away. A Smeg fridge delivered faulty, they won't let us return it. I explained I didn't want it fixed as a brand new item should not be faulty. They said if a engineer confirmed the fault they would let us return it, the engineer without our permission fixed the fault and now they are saying we can't return it. I have never felt so cheated in my life. I am calling our credit card company to report fraud as they won't let us exercise our customer rights. Good luck to everyone else.
5 years ago
Debenhams Plus has a
1.5
average rating
from
288
reviews
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