If it were possible to give minus stars I would do so. I wouldn't purchase anything off Debenhams ever again, they sell short life span rubbish, and their on line customer care is awful. Don’t bother to contact the c.e.o. as he simply passes it on to the managers that you have already dealt with, not the phone operators but those clueless managers above them. A piece of furniture, irrespective of how expensive, or how seldom used, purchased from them, is only warranted for 12 /24 months, then allegedly it is down to the manufacturer, which is totally incorrect, but try telling them facts. Awful company to deal with as far as customer care is concerned. It's a case of 'they take your money and run' and after 12 or 24 months then abrogate any responsibility and it's down to you. Avoid like the plague.