Just had to pass this on to you as so often counter attendants get really bad press. I was in Debenhams Falkirk this morning, as the tills were busy, I went to the cosmetic counter to be served. I was served with Avril, whom I found a great help compared with other store in this centre. Avril was so pleasant and willing to help me it was a very nice gesture I will certainly be returning to Debenhams in the near future as their customer service training is second to none. Thank you Avril for making my day.
10 years ago
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