I placed an order for for 2 items- perfume and cosmetic item on Debenhams sale website. The order number and confirmation came back fine. I have, today, received 2 updates by e mail, one stating that the perfume had been cancelled and the beauty card points totalling £5 had not been taken off the total bill, which, incidentally was incorrect. I have phoned customer services and whilst the respondent was polite and as helpful as he could be I was told the perfume cannot be supplied at the sale price it was advertised at when the sale was agreed and confirmed - surprisingly there is a clause in the T&C's that covers this! My half of an order cannot now be cancelled as it has been dispatched - conveniently. This is not the first time I've been completely dissatisfied with Debenhams and I will be more than happy to cancel my store card and shop elsewhere - well done Debenhams, inaccurate advertising and confirmation, rubbish customer respect and totally disingenuous sale!