Ordered goods, got email a couple of days later saying goods had arrived but subsequent phone call to say goods haven't arrived and they would contact when goods arrived. I then got an email 4 days later saying goods have arrived and went to collect them only to find goods haven't arrived and they had run out of stock. I was promised a refund but after a week of not getting it I phoned up to be told that the refund had actually been put through as a return and wouldn't get my money until they received goods. Thankfully the person on the telephone was helpful and resolved this within 10minutes. All in all a pretty protracted process to essentially achieve nothing.