We ordered a bike for my daughters 7th Birthday but when we came to assemble the bike the night before the pedals were missing. Also part of it was scratched/stained which looked as if it was done in the production of the part rather than in the delivery process. We can live with these marks as they are half hidden by the pedals (if they were supplied). In order to save my daughters birthday I had to fit pedals from my wife's bike which luckily fit so she could use it on the day of her birthday. My wife is planning on calling you today to try get the pedals resent but as this is the first time we have used you and as we were recommended to you by a friend, its not been great so far guys. Hopefully your customer services will resolve this by issuing us some new pedals. Sorry to moan but you did ask. Matthew