Normally Decathlon is one of my favourite shops! The actual processing of orders is efficient, informative & rapid. However ordering footwear is a real problem as two of my orders blipped back to the smallest possible size in the range. Order a size 8, get a 2.5? There is no 'edit order ' function so twice I have had to collect simply to return the items. I gave up at that point with staff simply stating they would inform online sales team. Pity that was as far as it got, lost sales for Decathlon.
9 years ago
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