I bought a camel back-pack in Dec/Jan however, I was subsequently given the exact back-pack as a xmas present. I went on your web site on numerous occasions in an attempt to return the one I purchased and was unable to access "my account". I could access all the other areas of the site but not the one to complete a return form. I am now stuck with an extra back-pack. I have bought from Decathlon on several occasions but will think twice if I cannot return an item if necessary!!
9 years ago
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