My account will show that I have stopped purchasing from Decathlon... the reason was that although I changed my address you guys still delivered to my old address and when I queried as to what had happened to my goods, your lady confirmed that the item was delivered to my old address and although I had changed my address on your website the old address still appear in my account and that is where the goods were delivered to. I was told that I should go and fetch the goods from my old address otherwise it was my BAD LUCK. Further to that you guys continue to offer special which are not specials they are the same price (on bicycles) that appears whether you are having a special or not. The altercation with the goods I ordered going to the wrong address and the attitude of your staff on the phone, only cost me a couple of GB £s ... it however cost Decathlon the price of two mountain bikes, all the accessories such as panniers water bottles and clothing for a trip across Scotland as well as all the business since. I would rather buy from the likes of Amazon and know that my goods will arrive at my door within a day and if not I would be refunded. You lost a customer all be in your eyes a small customer. Frank Moralee.