Ordered online for click and collect, product broke within 1 month, requested replacement, had to drive 20 miles to receive replacement as customer services refused to send replacement in a small jiffy bag to my house (although they posted it to a store) as I had used click and collect originally. So not only did Decathlon supply a faulty product, they inconvenienced me further by forcing me to make an unnecessary journey to collect a small item. I do not buy from Decathlon now. Unfortunate really as staff in store are helpful, customer service are not.
9 years ago
Decathlon has a
4.4
average rating
from
11,522
reviews
Related Photos & Videos
