Upon selecting new triban 520 bike, i was told the safety check would be carried out after completing the bike currently being set up in 15/20 mins time. I wanted to buy various accessories for my new bike so was browsing through the shop for at least 40 mins. Upon returning to the set up area i was told the assistant setting up my bike had gone on tea break and my bike was left in the rack where it had been situated when i came into the store. My bike was then set up by another assistance who was extremely helpful. Purchasing a new bike should be an exciting, enjoyable experience but after spending over £450 i found it more frustrating and annoying than enjoyable. I would not recommend decathlon coventry to anyone looking to purchase a new bike.