Placed an order on 12/12 and despite stating on the original order that the order was immediately in progress they gave themselves until 19/12 to deliver to a store. They contacted me on the evening of 18/12 to inform me that they would not be delivering on the given date as they never had stock and so the order had never progressed. Despite not progressing the order they still took payment on 15/12 yet I await to see if they'll refund me immediately as I see they state that once an order is placed it is in progress so cannot be refunded but in my case the order was never in progress as they never had stock to progress. I await to see if they are any less deceitful about providing an immediate refund as they have been deceitful in their claims of progressing and delivering my order.