Awful experience on 2 separate occasions. The online order that I placed 1.5 months ago is still not delivered. I receive emails from Decathlon stating that there is an IT issue and my order will be with me soon, but this period of time is unacceptable.
Secondly I bought an expensive pair of walking boots that I have worn 5 times. Unfortunately the rubber is perishing badly and they are not fit for purpose. All Decathlon own brand (Passion Brands) are meant to have a 2 year warranty, however they don't appear willing to honour the warranty in my case.
6 years ago
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