I recently purchased an Itiwit 3 kayak plus accessories (paddles, pump, etc) online. The kayak was delivered within the notified time scale with an email from the courier confirming delivery date. The kayak arrived minus the accessories, however, a quick chat with one of Decathlon customer service advisors via their online chat feature confirmed that a second package was on its way via another courier which would arrive the following day. All in all, I am extremely happy with the products and service provided.
5 years ago
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