First time iv'e used Decathlon online and what a mess. The order that arrived was nothing remotely like what is on their website. Called to sort this out, They sent a replacement which was exactly the same! Over two weeks and the issue is still not resolved. All returns have to be taken to an ASDA store so unless you have one in your town you will have to travel to one. The online customer services (Live chat) is incredibly slow and the staff very rude. Appalling experience all round
5 years ago
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