Excellent products & customer service. I have just purchased an e bike on a cycle to work scheme in the Oxford branch of Decathlon. I visited the store several times in my quest to find the correct bike and choose my bike accessories. The store had a very good range of products for sale. I met three members of staff Owen, Matt & Alex during my visits and could not have asked for better customer service! Their knowledge about the bikes and cycle equipment was second to none. I never felt rushed nor did I feel they over sold the products. When I collected my bike, it was all ready to go pannier rack, basket, lights, lock all fitted as part of the service and included in the price. Owen spent time checking the seat hight, explaining how the electrics worked and how best to lock the bike up. Well done Oxford Decathlon I will definitely be recommending you to anyone who needs a bike.