I ordered an all in one swimming costume and the quality and price of that is really good, but it was the overall delivery and collection service that I found appalling. I received an e-mail to inform me when it was in store, so I went on this day and I was stood there for ages whilst they were rummaging through piles of deliveries and bags and they kept stating that it wasn't there, (they kept looking at me in a manner like what do you want me to do about it its not here). This went on several times with different people looking and I was getting quite frustrated by this time. Eventually this girl found it and passed it to me saying its here, you can go straight out now you've got it. I can certainly tell you it has put me off buying anything else from your store.