I generally found the equipment I was after, however I do have a comment about the Southampton store staff. They need to learn not to judge a book by its cover! I went in with some very specific ideas in mind about what I was after. I'm a personal trainer and was buying equipment for my business. When I asked one of your male members of staff about the price of medicine balls (there was no price anywhere visible for quite a few products) he gave me a strange look and asked what I wanted to do with it. I said I'd be doing a range of exercises with it and when he probed further I told him I was a personal trainer. He assumed I meant I was working WITH a personal trainer, so I corrected him and said I AM the personal trainer and I will be using this with my clients. Now I realise I don't look like your typical personal trainer but for him to judge me on that basis was plain rude. He didn't even try to hide his shock and I was quite offended. The only redeeming feature of the whole visit, quite frankly, was the lovely girl at the counter as I was leaving.