I recently received an e-mail from you asking to confirm my date of birth as you were going to send me a gift for my birthday. My birthday was 19th Feb. I chased this up on 28 February and received an acknowlegment stating my query had been forwarded to the loyalty card manager but I have heard nothing since. Online ordering is good but I do get rather bombarded with e-mails. Most e-mails are useless to me as 1) I don't live anywhere near a Decathlon (unless you decide to open one in Newcastle in the near future) and 2) you target all sports in your communications rather than tailor them to people. My card details should tell you what my buying habits and therefore activities are. It's rare I actually get to a shop due to the travelling distance involved.