I ordered slippers for daughters Xmas present was informed regularly about delivery date, every thing fine until Royal Mail delivered the slippers to the wrong address. Royal Mail told me D.Franklin had to claim for the lost shipment we are now nearly 3 months on and several e mails without a satisfactory conclusion, it’s as though they don’t understand the problem. I am nearly £50 down and still waiting. On a positive note I reordered, received the second parcel and product is great.
1 year ago
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