In their general conditions, they first state that this:
"All prices shown are final prices, expressly including the Value Added Tax (VAT) in those cases that apply, notwithstanding that the user will at all times have detailed information of the price of the product."
This for me and probably for every customer is enough insurance that there will be no further costs than the actual price and the shipping costs. IF that would be the case then, of course, i thought they would inform me. Unfortunately, that was not the case. I ended up paying 27.10 swiss francs (approximately 23 euros) for custom taxes (which they also state - almost at the end of their general conditions - that they won't come up with these fees. When i advised them to either put that in front of the "All prices shown are final prices..." and that they should obviously warn to customers before they purchase anything they said
"All it's indicated on the website to the known of our customer"
This may be the case but hidden in the general conditions way after "All prices shown are the final prices...". So i ended up paying for 4 sunglasses 120 swiss francs (about 110 Euros) for their 2x1 deal. Proper rip-off, especially because the quality of the sunglasses are about the same quality as the ones you can purchase on your holidays at the beach.
Therefore i would recommend everyone NOT to purchase anything from this site.
5 years ago
D.Franklin has a
1.9
average rating
from
344
reviews
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