Took my 4 month old purchased Mercedes here as I kerbed two of the diamond cut wheels. On review, I decided to have all 4 done. I went to collect my car two days later and upon first review they looked good. The lady made me sign the paperwork and then I had to wait for the vehicle to be driven outside. On the car being pulled outside the garage, my MB hubcaps were not on the wheels, I asked them to put them on and that’s when the issues were present, one of my hubcaps wouldn’t go in the car… the garage then played around with the hubcap making it worse. I explained I want my car as I dropped it off and they continue to say it wasn’t them (even though I took my car to 3 other garages before them to have the wheels off and checked and I put the hub caps on and there were no issues). Since I have had to take my car to MB to provide a new hubcap which is £180+ VAT FOR ONE they also reviewed the wheels and commented on the paintwork. As such I will be taking this company to court to get my funds back as well as the costs of the replacement hub cap. For whomever reads this I understand for every 10 great experiences there is one bad but this is an absolute headache and I wouldn’t want anyone to go through it. Keep searching for another garage to professionally do the work.
3 years ago
Diamond Alloys has a
4.6
average rating
from
157
reviews