Diamond Alloys Reviews

4.6 Rating 146 Reviews
91 %
of reviewers recommend Diamond Alloys
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Phone:

020 8845 7788

Email:

sales@diamondalloys.co.uk

Location:

6 Belvue Business Centre, Belvue Road, Northolt, Middlesex,
Northolt
UB5 5QQ

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Diamond Alloys 5 star review on 21st March 2024
Dean Tipping
Diamond Alloys 1 star review on 28th April 2022
Brice
Diamond Alloys 1 star review on 28th April 2022
Brice
Diamond Alloys 1 star review on 28th April 2022
Brice
Diamond Alloys 1 star review on 28th April 2022
Brice
Anonymous
Anonymous  // 01/01/2019
I went to diamond wheels for a quote to refurbishing all four wheels ,expecting it to be too expensive how wrong was I the quote was excellent so was the service and final look of my wheels. Really quick turn around he had the car 2days. The best company I've ever dealt with by far. You will not regret going there for your needs.
Diamond Alloys 5 star review on 21st March 2024
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Posted 1 week ago
Thank you to all your staff for the excellent service refurbishing damaged alloy wheel. The finished product is as good as new and would not hesitate to use your services again should the need arise. Great value for money.
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Posted 4 months ago
Had all 4 alloys refubished on my Mini today. Excellent job, they look amazing. Extremely happy. Good price. Would definitely recommend. Thankyou!
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Posted 5 months ago
Recently had my Mercedes wheels fully refurbished , Matt was so helpful , the end result was excellent well pleased .
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Posted 7 months ago
Fantastic job done my Matt on my alloys. Amazing friendly and professional service. Would highly recommend . Mark and Al
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Posted 11 months ago
Had another set of wheels refurbished by diamond alloys fantastic job as usual the service is brilliant and all the staff are very friendly and polite
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Posted 1 year ago
I have a 7 year old BMW 4 Series that had wheels damaged by multiple "curb visits" as well as pot hole damage. It was time to bring them back to their original luster and I researched multiple companies before landing on this company. I cannot tell you what a BEAUTIFUL job they did on these wheels. They might even look better than when they were new! Ash and Arthur run a top notch company and delivered exactly as I was told. They needed the car for a week and had the job done in 4 days. HIGHLY recommend this company!
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Posted 1 year ago
Untrustworthy business practices, AVOID AVOID AVOID! I had my 4 wheels refurbished 11 months ago with a 12 months warranty according to their website’s terms of sales. When I called 2 months ago stating that 2 wheels were damaged for no reason (lacker chipping in few places since replacing the tyres), they asked me to come to their workshop. As the refurbishment was still under warranty according to their website, I only went to the workshop last Saturday, only to find it closed despite their website stating it would be open. Nevertheless, I managed to speak with someone that noticed the wheels damages. Just to be clear, 2 wheels have not been refurbished to the right standard and 2 needed to be fixed due to my mistakes. When I call the following Monday explaining my case, the receptionist asked me to come but did not provide me a quote even though I asked for one multiple times. She just said that the warranty was valid for 6 months. When I arrived Wednesday night to leave my car the receptionist made a point of starting straight away that the warranty was only valid for only 6 months, when their website advertised 12 months. I made it clear that as a consumer the terms and conditions are the one stated on their website, no other terms and conditions were provided. Apparently their website has not been updated , in respect of either their opening hours or their warranty terms. When inspecting my wheels, the technician (owner?) refused all responsibilities for their sub standard job. The receptionist and technician quoted me £320 to fix the 4 wheels, even though I paid £410 less than a year ago. Any company with some kind of integrity would fix the 2 wheels not refurbished to the right standard free of charge, as per the warranty stated, and would charge the customer £200 or so for the other 2 wheels that I openly advised I had damaged. This company deserve a 1 star as they should be out of business for their substandard service, their lack of integrity, lack of responsibility and lack of customer service! Avoid at all cost and get them out of business!
Diamond Alloys 1 star review on 28th April 2022 Diamond Alloys 1 star review on 28th April 2022 Diamond Alloys 1 star review on 28th April 2022 Diamond Alloys 1 star review on 28th April 2022
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Posted 1 year ago
Not professional as it seems…. damaged my steering as there was a knock on the side of my car came up on my app phone so ask the lady she said when they jacked the car up or something now have steering issues after visit there and the weilding wasnt great too she said she will take pics of it and show me did not bother as mercedes benz said it was not good job
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Posted 1 year ago
Took my 4 month old purchased Mercedes here as I kerbed two of the diamond cut wheels. On review, I decided to have all 4 done. I went to collect my car two days later and upon first review they looked good. The lady made me sign the paperwork and then I had to wait for the vehicle to be driven outside. On the car being pulled outside the garage, my MB hubcaps were not on the wheels, I asked them to put them on and that’s when the issues were present, one of my hubcaps wouldn’t go in the car… the garage then played around with the hubcap making it worse. I explained I want my car as I dropped it off and they continue to say it wasn’t them (even though I took my car to 3 other garages before them to have the wheels off and checked and I put the hub caps on and there were no issues). Since I have had to take my car to MB to provide a new hubcap which is £180+ VAT FOR ONE they also reviewed the wheels and commented on the paintwork. As such I will be taking this company to court to get my funds back as well as the costs of the replacement hub cap. For whomever reads this I understand for every 10 great experiences there is one bad but this is an absolute headache and I wouldn’t want anyone to go through it. Keep searching for another garage to professionally do the work.
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Posted 2 years ago
Wheels looked great until they went to fit my hub caps. They left the hub caps off and asked if I wanted them fitted… I said yes and then noticed that they couldn’t fit one of the caps on. They played around with the cap bending the metal and then nearly allowed me to drive away with it about to fall off. I tapped the hub and it dropped off and they continuously tried to blame it on the “non Mercedes” wheels. There was never an issue before and I left with my car having an outstanding issue looking ridiculous, Incredibly frustrating.
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Posted 2 years ago
From the price, quality and time it took to get my alloys done.. I can’t fault it! Amazing service and job. Would 100% recommend diamond alloys to anyone!
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Posted 2 years ago
took my vespa wheels that were in really bad shape they came back looking brand new absolutely chuffed first class service really fast turnaround he even delivered them i would highly recommend them
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Posted 2 years ago
The workmanship is priceless and the prices are unbeatable. I would recommend them to anyone looking for a quality finish on their alloys.
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Posted 2 years ago
Diamond Alloys refurbished all four of my alloy wheels, which were in a right state. When they were finished, the wheels were better than those on my new car. What a brilliant service and really nice people, too. I'm very happy with the final results. Fiona
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Posted 2 years ago
Left my car with Diamond Alloys for a wheel repair only to receive a call that my car had been damaged overnight. Diamond Alloys refused to take any responsibility leaving me with no car for over a month and having to make a claim on my own insurance. I've spoken to several garages and insurance companies about this and none can believe that they are refusing responsibility. "Use Diamond Alloys at your own risk"... literally their words, not mine.
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Posted 2 years ago
Had damage to all 4 wheels, they did a great job putting them right. I thoroughly recommend these guys.
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Posted 2 years ago
From the first phone call to the completed job all i can say what a fantastic service and fantastic job, my alloys look fantastic. Thanks
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Posted 2 years ago
From booking to collection of the completed job the customer service was first class. On arrival and at my request Josh showed me round the busy workshop and and explained the processes with evident and justified pride . A very professional and impressive set-up. The completed job was on time and superb. Tyres were reinstated to the same positions as when I brought the car in and inflated to the correct pressures. Dealing with Diamond Alloys was an excellent experience.
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Posted 2 years ago
I’ve used this company numerous times to get my vw pretoria alloys fixed after curbing. Since the first lock down staff numbers seemed to have been reduced drastically. Also quality control has also reduced so I feel wheels are being rushed without proper care and attention. My last repair was done about a year ago and I did notice very soon afterwards a strange cracking effect under the glaze. I thought I may have done something wrong when washing the car so lived with the weird effect. However I now need the wheels done again and took the car somewhere else that has diagnosed that the glazing/spraying on the previous repair was done at the wrong temperature so that’s why it’s cracking under the glaze. I won’t be having anymore work done at diamond.
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Posted 2 years ago
Diamond Alloys is rated 4.6 based on 146 reviews