Diamond Alloys Reviews

"Fantastic work! My thanks to Matthew and his team for the refurb work on my wheel alloy. Very quick turnaround time (less than estimated), a good price and the repair process was explained clearly. Highly recommend. Thank you again. Will"

"I went to diamond wheels for a quote to refurbishing all four wheels ,expecting it to be too expensive how wrong was I the quote was excellent so was the service and final look of my wheels. Really quick turn around he had the car 2days. The best company I've ever dealt with by far. You will not regret going there for your needs."

"Untrustworthy business practices, AVOID AVOID AVOID!\r\n\r\nI had my 4 wheels refurbished 11 months ago with a 12 months warranty according to their website\u2019s terms of sales.\r\n\r\nWhen I called 2 months ago stating that 2 wheels were damaged for no reason (lacker chipping in few places since replacing the tyres), they asked me to come to their workshop. As the refurbishment was still under warranty according to their website,\r\nI only went to the workshop last Saturday, only to find it closed despite their website stating it would be open.\r\n\r\nNevertheless, I managed to speak with someone that noticed the wheels damages.\r\nJust to be clear, 2 wheels have not been refurbished to the right standard and 2 needed to be fixed due to my mistakes.\r\nWhen I call the following Monday explaining my case, the receptionist asked me to come but did not provide me a quote even though I asked for one multiple times. She just said that the warranty was valid for 6 months.\r\n\r\nWhen I arrived Wednesday night to leave my car the receptionist made a point of starting straight away that the warranty was only valid for only 6 months, when their website advertised 12 months.\r\nI made it clear that as a consumer the terms and conditions are the one stated on their website, no other terms and conditions were provided.\r\n\r\nApparently their website has not been updated , in respect of either their opening hours or their warranty terms.\r\n\r\nWhen inspecting my wheels, the technician (owner?) refused all responsibilities for their sub standard job.\r\n\r\nThe receptionist and technician quoted me \u00a3320 to fix the 4 wheels, even though I paid \u00a3410 less than a year ago.\r\n\r\nAny company with some kind of integrity would fix the 2 wheels not refurbished to the right standard free of charge, as per the warranty stated, and would charge the customer \u00a3200 or so for the other 2 wheels that I openly advised I had damaged.\r\n\r\nThis company deserve a 1 star as they should be out of business for their substandard service, their lack of integrity, lack of responsibility and lack of customer service!\r\n\r\nAvoid at all cost and get them out of business!"

"Untrustworthy business practices, AVOID AVOID AVOID!\r\n\r\nI had my 4 wheels refurbished 11 months ago with a 12 months warranty according to their website\u2019s terms of sales.\r\n\r\nWhen I called 2 months ago stating that 2 wheels were damaged for no reason (lacker chipping in few places since replacing the tyres), they asked me to come to their workshop. As the refurbishment was still under warranty according to their website,\r\nI only went to the workshop last Saturday, only to find it closed despite their website stating it would be open.\r\n\r\nNevertheless, I managed to speak with someone that noticed the wheels damages.\r\nJust to be clear, 2 wheels have not been refurbished to the right standard and 2 needed to be fixed due to my mistakes.\r\nWhen I call the following Monday explaining my case, the receptionist asked me to come but did not provide me a quote even though I asked for one multiple times. She just said that the warranty was valid for 6 months.\r\n\r\nWhen I arrived Wednesday night to leave my car the receptionist made a point of starting straight away that the warranty was only valid for only 6 months, when their website advertised 12 months.\r\nI made it clear that as a consumer the terms and conditions are the one stated on their website, no other terms and conditions were provided.\r\n\r\nApparently their website has not been updated , in respect of either their opening hours or their warranty terms.\r\n\r\nWhen inspecting my wheels, the technician (owner?) refused all responsibilities for their sub standard job.\r\n\r\nThe receptionist and technician quoted me \u00a3320 to fix the 4 wheels, even though I paid \u00a3410 less than a year ago.\r\n\r\nAny company with some kind of integrity would fix the 2 wheels not refurbished to the right standard free of charge, as per the warranty stated, and would charge the customer \u00a3200 or so for the other 2 wheels that I openly advised I had damaged.\r\n\r\nThis company deserve a 1 star as they should be out of business for their substandard service, their lack of integrity, lack of responsibility and lack of customer service!\r\n\r\nAvoid at all cost and get them out of business!"

"Untrustworthy business practices, AVOID AVOID AVOID!\r\n\r\nI had my 4 wheels refurbished 11 months ago with a 12 months warranty according to their website\u2019s terms of sales.\r\n\r\nWhen I called 2 months ago stating that 2 wheels were damaged for no reason (lacker chipping in few places since replacing the tyres), they asked me to come to their workshop. As the refurbishment was still under warranty according to their website,\r\nI only went to the workshop last Saturday, only to find it closed despite their website stating it would be open.\r\n\r\nNevertheless, I managed to speak with someone that noticed the wheels damages.\r\nJust to be clear, 2 wheels have not been refurbished to the right standard and 2 needed to be fixed due to my mistakes.\r\nWhen I call the following Monday explaining my case, the receptionist asked me to come but did not provide me a quote even though I asked for one multiple times. She just said that the warranty was valid for 6 months.\r\n\r\nWhen I arrived Wednesday night to leave my car the receptionist made a point of starting straight away that the warranty was only valid for only 6 months, when their website advertised 12 months.\r\nI made it clear that as a consumer the terms and conditions are the one stated on their website, no other terms and conditions were provided.\r\n\r\nApparently their website has not been updated , in respect of either their opening hours or their warranty terms.\r\n\r\nWhen inspecting my wheels, the technician (owner?) refused all responsibilities for their sub standard job.\r\n\r\nThe receptionist and technician quoted me \u00a3320 to fix the 4 wheels, even though I paid \u00a3410 less than a year ago.\r\n\r\nAny company with some kind of integrity would fix the 2 wheels not refurbished to the right standard free of charge, as per the warranty stated, and would charge the customer \u00a3200 or so for the other 2 wheels that I openly advised I had damaged.\r\n\r\nThis company deserve a 1 star as they should be out of business for their substandard service, their lack of integrity, lack of responsibility and lack of customer service!\r\n\r\nAvoid at all cost and get them out of business!"

"Untrustworthy business practices, AVOID AVOID AVOID!\r\n\r\nI had my 4 wheels refurbished 11 months ago with a 12 months warranty according to their website\u2019s terms of sales.\r\n\r\nWhen I called 2 months ago stating that 2 wheels were damaged for no reason (lacker chipping in few places since replacing the tyres), they asked me to come to their workshop. As the refurbishment was still under warranty according to their website,\r\nI only went to the workshop last Saturday, only to find it closed despite their website stating it would be open.\r\n\r\nNevertheless, I managed to speak with someone that noticed the wheels damages.\r\nJust to be clear, 2 wheels have not been refurbished to the right standard and 2 needed to be fixed due to my mistakes.\r\nWhen I call the following Monday explaining my case, the receptionist asked me to come but did not provide me a quote even though I asked for one multiple times. She just said that the warranty was valid for 6 months.\r\n\r\nWhen I arrived Wednesday night to leave my car the receptionist made a point of starting straight away that the warranty was only valid for only 6 months, when their website advertised 12 months.\r\nI made it clear that as a consumer the terms and conditions are the one stated on their website, no other terms and conditions were provided.\r\n\r\nApparently their website has not been updated , in respect of either their opening hours or their warranty terms.\r\n\r\nWhen inspecting my wheels, the technician (owner?) refused all responsibilities for their sub standard job.\r\n\r\nThe receptionist and technician quoted me \u00a3320 to fix the 4 wheels, even though I paid \u00a3410 less than a year ago.\r\n\r\nAny company with some kind of integrity would fix the 2 wheels not refurbished to the right standard free of charge, as per the warranty stated, and would charge the customer \u00a3200 or so for the other 2 wheels that I openly advised I had damaged.\r\n\r\nThis company deserve a 1 star as they should be out of business for their substandard service, their lack of integrity, lack of responsibility and lack of customer service!\r\n\r\nAvoid at all cost and get them out of business!"