Wrote a review awhile back and Wayne got in touch to ask what the problem was. I explained and he apologised and offered me ten percent off my next purchase. So I decided to buy a tv for my husband for xmas. Got it delivered to my neighbour to keep it a surprise. She stayed in Wednesday all day but alas no delivery so I rang wednesday evening and was told ohh dear must be because of storm Barra so I said fine no problem. Was told it would probably be delivered between 9am and 12. Email came wed night saying it would be arriving Friday so my lovely neighbour waited in again. Rang DID head office waited one hour got cut off rang again and got through after 40 min wait. Was told logistics could not be contacted but I would hear soon. Waited 2 hours rang again waited 40 mins got through explained again about no delivery......was told Wayne would ring but he didn't so rang an hour later and was told by a lovely girl that she would email said Wayne and he should ring me in a few minutes. Alas again no call back at now 16.40. So my friend rang Blanchardstown only to be told my tv was NOT EVEN ON THE LORRY. So thats two days wasted and no phone call from head office who have my money since monday. Disappointed is an understatement but that is lesson learned.