I am writing to express my deep disappointment with the technical support provided by DID. Despite their claims of offering assistance to customers, I was consistently disappointed. For weeks, my emails went unanswered, and the phones kept us on hold for 2 hours and nothing. It's disheartening to see a company neglect its commitment to customer service. I bought a television, it arrived broken and I would like a collection and refund. or exchange for one that works.
10 months ago
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