Terrible service!! Ordered something in November and told would be delivered before Christmas. I received a despatch email to say item with courier and to wait 7-10 days. When this time passed I contacted DID Electrical as no tracking information provided only to be told (very rudely) that the item is out of stock? It was never actually despatched despite receiving confirmation emails. To make matter worse the same thing has happened for a second time after waiting again 2 months!! Still no apology or explanation other than an automated response to email to say its out of stock and will be with me soon. Can't get through to anyone on the phone despite waiting upto 40 minutes at a time and the online chat facility is just as bad. Won't be using them again