Anonymous
I am writing to express my disappointment with the level of customer service I experienced during my recent visit to your store. As a loyal customer, I have always appreciated the products and services offered at your establishment, but unfortunately, my most recent encounter has left me deeply dissatisfied. During my visit on [Date], I felt extremely uncomfortable and unwelcome due to the behavior of one of your staff members. I noticed that I was being followed closely throughout the store, as if I were suspected of shoplifting. This made me feel targeted and humiliated, especially considering that I have never given any reason to be treated in such a manner. Being followed in a store is not only unacceptable but also goes against the principles of good customer service. It is important for customers to feel respected and valued, regardless of their background or appearance. This incident has not only tarnished my perception of your store but also left me hesitant to return in the future. I believe that every customer deserves to be treated with dignity and respect, and I urge you to take appropriate action to ensure that such incidents do not occur again in the future. This may involve providing additional training to your staff members on how to interact with customers in a professional and courteous manner. I hope that you will take my complaint seriously and address the issue promptly. As a long-time customer, I would like to see improvements in the level of customer service at your store so that others do not have to experience the same discomfort that I did. Thank you for your attention to this matter. I look forward to hearing from you soon and to seeing positive changes implemented at your store.
1 month ago
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Dillard's has a 1.6 average rating from 70 reviews

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