Never shopping with them again. This is crazy. My family was sick for over a month. I printed a return for 2 dresses within days of receiving it. I accidentally didn't send it out until past the return window. They returned the dresses to me and will not give me a refund. So upsetting. I shop from Saks, Nordstrom, Neiman Marcus & Macy's all the time. Gave Dillard's a try and they are awful. If they care to fix this and do the right thing, the order number is 739524776. They were never worn and this is CLEAR because there is an attached ribbon that wraps around and through the entire dress.