Poor customer service, arrogant and inexperienced sales people
I bought two suits at Dillards in Louisville CO. The sales guy did a poor job matching my style. He wanted to impose his style on me. The alteration service was doing a poor job. One leg was over an inch longer than the other, amongst other things. He blamed his colleague, very unprofessional. The second suit was the same style, just different color, but did not fit at all. I returned it thanks to poor service and a terrible sales person. The same guy belittled my son a few months earlier, when buying a suit. It was more important for him to chat with his buddy and providing the service we needed. We ultimately purchased his suit at Macys.
Today, they brought a voucher on shoes, the brand I purchased 2 pairs a week ago. They would not honor that.
Except for exclusive brands like Cremieux, I will spend my money at Macys and Nordstrom going forward.
1 week ago
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