I received the shipment in good time, however there was a hole in one of the boxes and the assembly instructions were missing. This was quickly resolved with a call to customer service. My other issue was more disappointing. I received a round part with bearings that was very corroded, enough that there was rusty residue in the plastic bag it came in. This shouldn't have passed any sort of inspection as acceptable to ship. My previously mentioned call to customer service included ordering a replacement part which will apparently take roughly a week to receive, which to me is too long. I have a display sitting in pieces in our lobby, waiting for this part so I can assemble and load our brochures.