I ordered a dry goods dispenser, needed quickly. Paid extra $70+ to get it overnight. Website accepted charge, processed order, and gave confirmation. When it didn't show next day, I called to check. The nice lady on phone told me that unit has a 5 day delay before shipping. I went to website and verified there is a small note on page where I placed order that said 5 day delay. I missed it. When I asked her why they would accept a $70+ charge for next day, on an item they knew couldn't ship next day, she was stumped. I cancelled order and made my own!