1..Please, Door Dash, train your delivery people how to gain entry to apartments and save all of us a headache. The outer lobby of my bldg has a directory. Every residents name has a number by it. Simply key in the number by the customers name and we can buzz the driver in. This is not rocket science. There are instructions. Yet at more half the drivers can’t figure it out. They use their cell to call our cell. I can’t buzz them in that way. They text complaining they can’t get in even though the entry directions are clear. If there is a language problem, then train your people on the systems.
3. Please tell me how taking a photo of the delivery bag on the floor by the unit door is proof of delivery to the correct unit. Hundreds of apartments, same hall floor carpet, all doors same color, no unit numbers show in pics. Mary next door or George upstairs could be enjoying my dinner as far as the pic is concerned.
4 years ago
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