I’ve had three bad experiences with the drivers for DoorDash. It seems as if their not using their GOOGLE MAPS or MAPS by APPLE to locate my exact address. Twice the drivers have indicated that my food was dropped off. When texting or contacting via phone they told me either it’s not their fault that they had the correct address or they couldn’t see because it was dark so they left it by the house that was closest to mine hoping that a neighbor would read the receipt and bring it to me. Just this past Friday I experienced the same thing. Only the driver didn’t respond by replying to my text or answering his cell phone. I was out of a good bit of money. Fortunately I called customer service all three times and the situation was resolved. Customer service has always been there for the pickup when I was let down.
4 years ago
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