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Kimberly Curry
I ordered from Carlos Bakery and it was supposed to be delivered through Door Dash. After years of watching and wanting to go to NJ I was elated to see Carlos Bakery popup on my Door Dash one day. So, I told anyone who would listen that I wanted my Birthday Cake from the Carlos Bakery on Door Dash. Dec 14th came, and my birthday is Jan 1 so I ordered my cake early so it would be delivered by December 29th plenty of time before my birthday. I was supposed to get a tracking number a few days before my order was scheduled for delivery. Dec 29th comes around and still no tracking number or a deliver, so I called Door Dash. They said give them a day to contact the bakery and get back with me. But they would refund me portion for my order. I called the next day because I hadn’t received a call from Door Dash. They told me that still haven’t heard for the bakery and to give them another day and they would refund me the total price of my order 79.00. I made it very clear yes, the refund was nice, but It was my birthday dream for me to have a cake from Carlos Bakery and to please still the cake. Another day went by and it’s the day before my birthday. I called Door Dash and they still haven’t heard from Carlos bakery, but they wanted to make me happy, so they refunded me my money to my card and give me more Door Dash credits. I still insisted didn’t want a refund I wanted my Dream Birthday Cake from Carlos Bakery. My husband told me to leave alone and ordered me a cake from Publix. So, three days past my birthday and I get a tracking number that my shipment from Carlos Bakery will be delivered tomorrow. I was so excited all over again. It was worth the wait. It tasted like the cake was made in Heaven’s Bakery by God’s angels. It was so moist and delicious with melt in your mouth icing and the softest cake I have ever tasted. If you are looking for the best cake you have ever tasted in your life, please contact Carlos Bakery. I can only imagine what their wedding cakes taste like if their everyday birthday cakes taste like the one, I had. I just wanted to say thank you to Door Dash and Carlos Bakery for going above and beyond to please little old me. I will forever be grateful for your generosity to go above and beyond to make me feel special and send me the best cake that money can buy. I just want to say thank you and bless everyone that was involved from the bakers, the icing crew, the packaging crew, the shipping people, and the drivers and all that were involved in getting the cake to me. Thank You.
3 years ago
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DoorDash has a 1.3 average rating from 23,787 reviews