I am giving two stars, only because in the past I have gotten good service. If I were just reviewing from my last two orders though, I would give one star. Both issues left me hanging with no food long after it was supposed to be delivered, the second one never got delivered. On the second one, when I asked for a little discount due to already waiting for food over an hour and a half, I was denied. I told the customer service person that I was cancelling my Dash Pass, and that I was going to be writing reviews. All of a sudden I was offered a $10.00 credit. I don't think so. If they would have given a discount when I asked, I would have worked with them, but no. They will not buy my happiness after that customer service. Also, it took a very long time to get someone, all the while hungry.