They are usually on time and awesome except this last time today Food was all there all that was asked for Except it was cold by the time I driver got here My driver was unresponsive And could not find my location For a really long time and did not respond back to any of my messages except once As I was trying to direct them here This was the 1st time this has happened out of this happened out of the million times I have used door dash I didn't end up eating my Burger because of it being cold and smashed And the fries were cold and nobody likes cold fries The main reason I give this a low rate is because the driver was unresponsive the entire time Which was very important had the driver been responsive she and he would have got the food dropped off hot and not smashed