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Charles H Mills
I historically used Door Dash and only had a couple of minor issues, nothing major until I changed my house address, as I always had my food delivered to my neighbors, and a couple of times it went to the wrong house. Well when I changed my address to my house and not the neighbors, her address must have dropped down to the apartment number box. Got a text that my food was delivered, I replied that wasn't my house, and reordered. My food arrived and I was told I would not be charged for the first order from Jersey Mikes, and she delivered it to an apartment building. I checked my Credit Card account, and it was there. I contacted Citi Bank and contested the Charge. I was told they had till January 4th to make a decision on reimbursement. I got notified yesterday that in accordance with their policy, that I agreed to, they will not refund my money. So I ran my address to see if in fact an apartment with my address does exist; it does not. So I cancelled my Door Dash account and I will no longer be going to Jersey Mikes, $110 for 2 subs is out of my price range and whoever got my order, I hope you enjoyed it.
2 years ago
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DoorDash has a 1.3 average rating from 24,051 reviews