I writing this as a Dasher. Let me start by saying I was very skeptical when my daughter first ask could we start dashing so she could make money for a Birthday sleepover with her friends where she wanted to buy a gift and would also have money to go out to eat and movies for the 3 day weekend, after checking the reviews and signing up and was finally approved, we started dashing., This particular day she made $23 and some change she was happy because I work a full time job and usually 10 12 hour days we agreed to dash on Friday evening and Saturday and Sunday daytime, the first few weeks because we were consistent we made between $128-$217 for 7hours. The problem came when I was sent a challenge to make 15 deliveries between 11/23-11/28 and I would recy a $300 bonus pay. Of course we accepted and during that time we actually completed 31 deliveries, which were completed on 11/26. On 11/27 I called to find out when I would be paid out and after being out in hold for over 45 minutes I was told it would be paid out after 5 days of completion. This was the first disappointment. I waited and on the 6 the day I called again to be put in hold and hung up on, after holding for 30 minutes I had to hang up because I was at work.i called again and again for several more days being giving the run around about when I would receive payment, consistently being transferred and ask the same scripted questions and ask to send a screenshot of the challenge that was set to me after doing this 3 times I became very upset because now it's obvious that they wasn't going to pay me. after finally telling them I'm not sending anymore screenshots until I can speak to someone higher up they stop taking my calls and sent me an email address is me by someone else's name and telling me the challenge was sent to me in error and that I was not eligible for the payout, all while still receiving another challenge for the current week. As of today I have still not received payment for my completed challenge. I communicated thru live chat, email and telephone. Dashers beware!!
2 years ago
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